You Guessed Right!
Sinclair Distillery will from time to time, collect PI (Personal Information) from you.
Sinclair Distillery is committed to ensuring that the collection, retention, use and disclosure of the PI you provide (i.e. information which is collected and identifiable as relating to you personally) complies with all applicable legal requirements and that there is no act or practice that interferes with your privacy rights.
All possible steps are taken to ensure that any PI you provide online through our web site (www.urbangin.com.au) or our facebook site (@urbangin.com.au) is not disclosed to or accessed by unauthorised persons and is used only for the purpose for which you have provided it.
When is PI Collected?
Sinclair Distillery will collect PI about you at various times including when you register or subscribe on-line for goods or services we offer or if you enter a competition or complete a survey or forward any comments/questions to Sinclair Distillery.
Why Do We Do it?
We collect PI for a variety of reasons including, in particular, to enable us to improve the nature of the goods and services we provide and to more accurately market our goods and services and research our customers. We will NOT email you details of promotions and special offers. So, there will never be a need to ‘opt out’ from receiving any further marketing or promotional material from us.
We may also use PI to identify you to establish purchases within the system or to enable us to address your expectations of us in respect of how we conduct our business.
Do We Give Your PI To Anyone?
Can You Gain Access To Your Own PI?
If you would like details of the PI that we hold about you in order to update it or for any other reason please forward a written request to our Marketing and Media team at [email protected]. Reasonable administrative costs may be charged in some circumstances to administer this service. You will be required to satisfy identity validation procedures to prove that you and the individual requesting the PI are one and the same.
Contacting Us Is Easy
Marketing and Media Team
3 Byron St Glenelg,
Adelaide, South Australia, 5045
E-mail: [email protected]
Want to complain?
If you are not happy in respect of how we have dealt with your PI or in gaining access to it, you should firstly contact our Marketing and Media Team (refer above contact details) to discuss your concerns. Parents of minors should contact our Marketing and Media Team if they want PI deleted that has been provided by their children. Then, if you are still not satisfied, you should contact the Office of the Federal Privacy Commissioner – Privacy Hotline on 1300 363 992 or visit their website for further direction and assistance.
A Provision you should be aware of
This Privacy Statement may be amended from time to time by us at our sole discretion and variations will become effective at the time of posting. Sinclair Distillery is not responsible for any unauthorised use of or access to the PI provided.
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